Do you have a question about your pension scheme that is not easily answered by e-mail or telephone? If so, you can now also arrange a video call with one of our pension specialists. During the day or even in the evening.
During the meeting you can share your screen and, for example, go through my-Shell pension together or make calculations. Several people can participate in a video call. So your partner, financial advisor or family member is also welcome.
The first experiences with video calling have been very encouraging. Participants recommend a video call for the more extensive pension questions and rate the new service at an average of 9.5!
Interested? On the website you can easily schedule a video call at a date and time of your choice.